Workforce Scheduler Coach  

• Empresa TWW SAS - Ver más ofertas
• Salario3800000 - 4200000
• UbicaciónBogotá, D.C., CO
• Tipo de contratoIndefinido

We are seeking an experienced Workforce Scheduler coach to help our Workforce Management (WFM) team in a dynamic, multi-channel contact center environment. This role is pivotal in optimizing scheduling, managing queues, and ensuring performance efficiency across global operations.
The ideal candidate will have a proven track record in real-time management, forecasting, and scheduling, coupled with strong communication abilities. You will play a key role in meeting service level agreements, collaborating across departments, and using WFM tools to achieve operational excellence. […]
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hace 29 días en: pandape.com