Contributes to the overall success of the GTEP – Infrastructure Operations (Private Cloud/VMOPs) in Canada / Globally ensuring systems level support for production critical systems, development systems, implementation support and user acceptance environment support on a global basis. […]
Presented with system level and application problems on mission critical systems requiring immediate resolution, ensuring systems are operational based on SLA and have a high degree of integrity and reliability. Often, resolution determination requires interaction with service vendors. Considerable effort is placed...