This is a remote position! As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our clients KPI expectations.
You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.
Building and maintaining relationships with partner carriers Monitor loading, unloading and appointments follow up with customers regarding delays, missed appointments and late arrivals Identifying potential problems before they occur Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations...