The Manager Performance incentives for the Contact Centre unit is responsible for the formulation, implementation, monitoriong and control of the variable compensation plans. The variable compensation plan is formulated to drive business results aligned with Scotiabank’s and the Contact Centres’ business strategy, motivate employees by providing clear line of sight and attractive rewards and foster specifi employee behaviors which deliver the right outcome for the customer in accordance with the Global Sales and Specialized Incentive Plan Design Framework. […]
Leads the formulation, implementation...